Fair Use Policy
Last Updated: November 15, 2025
Overview
At Mastering Engine, we're committed to providing professional audio mastering services that are both accessible and sustainable. Our "unlimited" PRO subscriptions are designed for normal commercial use by musicians, producers, and audio professionals.
What is "Unlimited" Mastering?
When we say "unlimited," we mean you can master as many tracks as you need for your professional work without worrying about counting credits or running out of exports.
PRO Subscription Limits
To ensure fair access for all users and maintain service quality, we apply the following reasonable use limits:
Monthly Exports
Daily Exports
Rate Limiting
File Requirements
In addition to account limits, individual audio files must meet these technical specifications:
- Maximum Duration: 15 minutes per file
- Supported Formats: WAV, MP3, FLAC, AIFF, OGG
- File Size: No explicit limit (reasonable sizes recommended)
Why the limit?
To ensure fast processing and the best experience for all users. 99% of songs are under 6 minutes, and our 15-minute limit covers even extended mixes and long-form content.
Why These Limits?
For Professional Users
500 exports per month equals approximately 16-17 tracks per day.
This is more than sufficient for:
- Professional music producers
- Podcast creators mastering episodes
- Content creators producing regular audio
- Mixing engineers mastering client projects
Preventing Abuse
These limits protect our service from:
- Automated bot usage
- System abuse that degrades performance for all users
- Commercial reselling of our service
What Happens if I Hit a Limit?
Monthly Limit (500 exports)
You'll see: "Monthly export limit reached (500/month). Limit resets next month."
What to do: Wait until the 1st of next month, or contact us about enterprise options.
Daily Limit (100 exports)
You'll see: "Daily export limit reached (100/day). Limit resets at midnight."
What to do: Wait until tomorrow, or spread your work across multiple days.
Rate Limit (30 seconds)
You'll see: "Please wait X seconds before your next export."
What to do: Simply wait a few seconds and try again.
Need Higher Limits?
If you're a high-volume user who regularly needs more than 500 exports per month, we'd love to work with you!
Contact us: hello@masteringengine.com
Enterprise Solutions
We offer custom enterprise plans with:
- ✓ Higher monthly export limits (1000+)
- ✓ API access for automation
- ✓ Bulk pricing discounts
- ✓ Dedicated support
- ✓ Custom integrations
FREE Tier Fair Use
FREE tier users receive:
- 3 mastered exports per month
- Resets on the 1st of each month
- Access to Universal, Clarity, and Natural presets
This is perfect for hobbyists and trying our service before upgrading.
Credit Packs
Don't need a subscription? Premium Credits never expire and have no fair use limits:
- $1.99 per credit
- Use anytime for Fire or Studio presets
- No monthly commitment
- No expiration date
Perfect for occasional users or specific premium preset needs.
Transparency & Trust
We believe in transparent policies:
- ✓ Limits are clearly stated in our pricing and this policy
- ✓ Fair warning system - you'll see your usage before hitting limits
- ✓ No hidden fees - limits are enforced with clear messages, not charges
- ✓ Flexible options - choose the plan that fits your needs
Policy Updates
We may update this Fair Use Policy to reflect service improvements. Changes will be posted here with an updated "Last Updated" date.
For significant changes affecting your subscription, we'll notify you via email at least 30 days in advance.
Questions?
Have questions about our Fair Use Policy?
Email us: hello@masteringengine.com
Response time: Within 24 hours
We're here to help you get the most out of Mastering Engine!
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